What New Order Management Capabilities in Acumatica Mean for Food Distributors


Any successful delivery-based business relies heavily on its ability to handle the ordering process smoothly, efficiently, and quickly. This is especially true for food-service distributors who have to contend with frequent order entry and the need to move stock quickly to avoid food spoilage and waste.

Prime FoodService Software, built into the Acumatica Cloud ERP platform, pairs the award winning usability and continuously evolving order management capabilities of Acumatica with Order Guide capabilities built based on food service distribution best practices to deliver a wholly efficient and effective order processing strategy. 

In Prime FoodService Software, Order Guide functionality enables food distributors to maximize speed, efficiency, and up-sell potential when entering orders. Order Guides provide a front end for rapid-order entry and give each salesperson, whether they’re on the phone or in person, the confidence that they have all of the information they need at their fingertips. 

Learn more about Prime FoodService Order Guides here.

Since Prime FoodService is built into the Acumatica framework, food distributors can take advantage of improvements made to the Acumatica platform with each new release. Recently, Acumatica announced the following enhancements to Order Management capabilities in the latest release, Acumatica 2020 R2:

  • New Workflow for Order Management Documents – In Acumatica 2020 R2, the way that orders, shipments, and invoices are processed has been re-designed leveraging the new Acumatica 2020 R2 workflow engine for enhanced usability.

  • User Interface Changes to Order Management Forms – In Acumatica 2020R2, order management forms were re-designed to be more user friendly:

    • The Sales Order Payments Settings tab has been removed.
    • The items previously found on the Payments Settings tab were moved to the Financial Settings tab, as were the items on the Receivables Invoice window.
    • The Payments tab underwent usability enhancements and the addition of new columns.
  • Prepayments on Sales Order Enhancements – A user can now set a percentage of a payment to be made by a customer before a sales order can be processed for that customer. The Credit Terms window interface has been updated in Acumatica 2020R2 to reflect the prepayment settings when the terms are visible to customers.

  • Changes in Processing of Prepayments and Payments on a Sales Order – Acumatica 2020 R2 users that do not have access to the Payments and Applications screen in Receivables can now manage Payments and Prepayments on a Sales Order.

  • Validating Bills Against Purchase Orders – In Acumatica 2020 R2, users can configure the validation of AP bill details to ensure that billed amounts and quantities do not exceed the originals agreed upon with the vendor in the purchase order.

Whichever way you slice it, Prime FoodService Software and Acumatica are a winning combination for food distributors to enhance order efficiency. 

Ready to learn more? View a recent webinar on-demand.