2026 Acumatica Excellence Award Winner

Prime FoodService Software:
The Cloud ERP Built for Food Distributors

A new FDA food tracing rule (FSMA 204) says food distributors must know where every batch of food came from and where it went.
Starting July 20, 2028, you’ll need to show those records within 24 hours if the FDA asks. Prime tracks it for you automatically, from the receiving dock to your customer’s door.
20–30 hrsback for finance every month
Foods Galore
Trusted by independent food distributors
“We would not be doing what we are doing right now without it.”
Results from Prime customers

Distributors run leaner on Prime

20–30 hrs
of finance time back every month
Foods Galore, ~$120M distributor
4 months
from kickoff to go-live, with no stop in operations
Ambassador Foods
+50%
volume absorbed almost overnight after an acquisition
Nassau Provisions
1,200 cases
of new sales in the first month of online ordering
Foods Galore
2026 Acumatica Excellence Award Winner, Distribution VAR. Prime is Net at Work’s food distribution solution, built on Acumatica and implemented by a team that knows foodservice.
FDA compliance dateJuly 20, 2028
FSMA 204 food traceability

Be traceability-ready before your customers ask

The FDA’s Food Traceability Rule covers distributors that hold foods on the Food Traceability List, including leafy greens, fresh-cut produce, tomatoes, shell eggs, finfish, shellfish and soft cheeses. You must keep lot-level records and hand them over within 24 hours of an FDA request. Many retail and foodservice buyers are writing it into supplier contracts now, well ahead of 2028.
  • ✓Capture traceability lot codes and dates at receiving, where the work happens
  • ✓Keep lots and expiration dates intact through repacking, relabeling and mixed pallets
  • ✓Trace any lot to every customer who received it with a single query
  • ✓Purchasing, inventory, picking and routing in one system, so there are no gaps to reconcile
Built for food distribution

Fixes for the problems generic ERP leaves behind

Prime adds the food-distribution layer to Acumatica Cloud ERP, so you don’t have to bolt it on.

Stock by the piece, price by the pound

Catch weight tracks variable weights from receiving through billing, so cases and pounds always reconcile.

Protect margin on every line

See current, last-sale and contract prices on one screen, and price by gross profit percentage.

Never miss a cut-off

Customer-specific routes set the ship date to the next available trip automatically, based on cut-off days and times.

Take the whole order on one screen

Everything a rep needs to sell to a buyer or chef is on one order-entry screen, with alerts that prompt the next sale.

Pick, pack and ship with confidence

Prime uses Acumatica WMS for receiving, picking and fulfillment, and integrates with leading WMS tools you already trust.

Let customers reorder themselves

Order guides built from each customer’s history, plus online and mobile self-service ordering.

Find your fit

Broadline foodservice

Restaurants, schools, caterers

Order guides, route cut-offs and online ordering for high-volume, many-SKU operations.
Protein and specialty

Meat, cheese, deli, kosher

Catch weight that finally keeps cases and pounds in sync, plus contract pricing.
Produce, seafood, dairy, eggs

Food Traceability List items

Lot and expiration tracking from receiving to delivery, ready for FSMA 204.
3-minute overview

See Prime in action

Customer stories

How distributors made the switch

Foods Galore

Best ERP go-live in seven, and 20–30 hours a month back for finance.

Ambassador Foods

Fixed catch weight and went live in four months without stopping.

Nassau Provisions

Took on 50% more volume almost overnight after acquiring a competitor.

Janco Foods

Moved off Entrée and QuickBooks to real-time cash and inventory visibility.
FAQ

Frequently asked questions

What is Prime FoodService Software?

Prime FoodService Software is an end-to-end cloud ERP solution built natively on the Acumatica Cloud ERP platform, specifically designed for food and beverage distributors. It adds essential food-industry functionality, such as catch weight tracking, multi-tier pricing, route management, customer order guides and automated FSMA 204 lot traceability, onto Acumatica’s enterprise accounting and warehouse management core.

How does Prime handle catch weight tracking?

Prime tracks inventory simultaneously by case count and actual weight (pounds and ounces) at every stage of the operation. This dual-unit tracking ensures that variable-weight items, like meat, poultry and cheese, are accurately received, picked and invoiced without manual recalculations or inventory reconciliation discrepancies.

How does Prime help food distributors comply with FDA FSMA 204?

Prime automates the capture of Critical Tracking Events (CTEs) and Key Data Elements (KDEs) across receiving, transformation and repacking, and shipping. Because lot codes, quantities and supplier data tie directly into standard warehouse transactions, distributors can generate the FDA-required electronic sortable spreadsheet within the mandatory 24-hour response window.

Which types of food distributors use Prime Food Software?

Prime is built for mid-market independent distributors, including:

  • Specialty and broadline distributors: supplying restaurants, schools and caterers with flexible order guides.
  • Meat, seafood and poultry distributors: requiring robust catch weight and yield management.
  • Dairy, deli and kosher provisions: managing short shelf lives, cold chains and expiration date lot control.
  • Produce distributors: handling rapid stock turnover and regulatory traceability requirements.
Can Prime integrate with online ordering portals and eCommerce?

Yes. Prime integrates with digital ordering platforms, such as Pepper, custom B2B customer portals and Acumatica’s native eCommerce integrations. Orders placed online flow directly into Prime’s sales order queue in real time, respecting customer-specific order guides, contract pricing and credit terms without manual data re-entry.

See Prime run a day in your business

Bring your catch weight, pricing and traceability questions. We’ll walk through them on a live system in 30 minutes.
Prime FoodService Software is a Net at Work solution built on Acumatica Cloud ERP.